ACBuy QC Tutorial

What is ACBuy Quality Control

Quality Control, commonly called QC, is the process of inspecting your items before they are shipped internationally from the warehouse. The ACBuy QC system allows you to review photos of your purchased products and decide whether to approve them for shipment or request corrections.

Understanding ACBuy QC is essential for every shopper. It is your only opportunity to catch issues before items travel across borders. Once you approve QC photos, the responsibility shifts to the shipping process, making this inspection phase critically important.

ACBuy QC Checklist

Use this comprehensive checklist during every QC inspection to ensure nothing is missed.

• Verify product color matches what was ordered
• Check logo placement and embroidery quality
• Inspect stitching for loose threads or irregular patterns
• Confirm sizing matches the measurements you requested
• Examine material texture and weight in the photos
• Look for any stains, marks, or factory defects
• Verify zippers, buttons, and hardware function properly
• Check shoe sole patterns and heel construction
• Ensure packaging is adequate for international shipping
• Compare with reference images from the ACBuy spreadsheet

Common QC Mistakes to Avoid

Even experienced shoppers make QC mistakes. The most common error is rushing through photo inspection due to excitement about receiving items. Take your time with each photo set, comparing against your order details methodically.

Another frequent mistake is failing to request additional photos when angles are unclear. Most ACBuy agents will provide extra shots if you ask politely and specify what you need to see. Do not settle for ambiguous photos when making important decisions.

When to Approve or Reject QC

Knowing when to approve QC photos versus requesting an exchange is a skill that improves with experience. Minor cosmetic issues that do not affect wearability may be acceptable to some shoppers, while others prefer perfection.

As a general rule, approve ACBuy QC when items match the spreadsheet description, fit within acceptable quality ranges, and have no functional defects. Request exchanges for wrong sizes, significant color differences, or structural problems that affect the product usability.